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Tapit EX
Tapit EX Call Accounting software is a 32 bit system that works with any telephone system that provides SMDR (Station Message Detail Reporting) information, helping you make valuable use of the data already available to you through your telephone system. At the termination of each incoming or outgoing call, Tapit EX stores the information from the phone system data stream on your computer hard disk. Tapit EX then lets you recall your data in your choice of report formats, providing you with important information to help you better manage your business.
Minimum Requirements:
- Pentium™ II Based PC
- 64 MB RAM
- Microsoft™ Windows 98/NT/2000/XP
- 250 MB free disk space
- One RS232 port connection to the PBX® SMDR port
- Printer driver must be installed on your computer
Single User Features:
- Real-time data collection
- Supports all telephone systems with CDR/SMDR output capabilities
- Costing of calls by DNIS, Trunk, IP Address and Incoming Direction
- Caller ID, Abandoned Call, Transferred Call & DNIS Reporting **
- Reporting of Ring and Hold Time **
- Support for Client Account / Matter Code and User Authorization Codes **
- Export to Time/ Billing packages
- Automatic Report Scheduler
** = When info is supplied by telephone system
Multi-User Features:
- All Single User features plus:
- Support for up to 255 client shared database access
- Tapit Web Reports - Run reports from internet accessible PC
- No SMDR Alarm - Alerts you when SMDR data flow is interrupted
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