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NBX Call Detailed Reports (CDR)
CDR provides extensive reporting and monitoring capabilities, enabling you to easily track pattern usage, identify bottlenecks, and manage call flow. This powerful reporting tool also lets you control costs by allowing users to assign account codes-even to active calls-while tracking usage in CDR.
For example, if a partner in a law office receives a call from a client, the partner can press a feature button and enter the client’s account number into the system for recording and billing purposes.
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